MUT23 solo challenge server error

Product: Madden NFL 23
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Small Dogg263
Date/time issue occurred December 23 2022
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Will not allow me to play solo challenges regardless of other instructions I’ve followed, including reinstalling the game, clearing save data, and changing DSN. Everytime I’ve tried loading up any solo challenges I get the “our servers can not process your request” statement
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It wouldn’t show if you aren’t affected
What happens when the bug occurs? Simply will not allow me to play solo challenges
What do you expect to see? A fix to this problem affecting me and multiple other madden players
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