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Take a look at your network settings on your PS5. Let me know what it says for the NAT type.
But why would my cousin account work but not mine and it’s on the same system
- EA_Aljo17 days ago
Community Manager
I really don't know. That's why we're going through troubleshooting here. Are both you and your cousin's accounts linked to the same EA account?
Also, just a heads up, I'm heading out for the weekend in about 10 minutes here. You're welcome to continue this with an advisor if you can't wait until Monday. Cases can be opened by following the instructions here.- pank083516 days agoRising Novice
No different everything I even played on my friends ps5 on my account and it desynced
- EA_Aljo14 days ago
Community Manager
Did this just recently start happening? If so, power cycling your network equipment and console may help.
To power cycle your network equipment, unplug your modem/router for 2 minutes and plug them in.
To power cycle your console, hold down the power button until it turns off. Then, turn it back on again and try playing.
- pank083516 days agoRising Novice
I always play offer EA games on my account no issues at all
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