Forum Discussion

pank0835's avatar
pank0835
Rising Novice
11 months ago

My game keeps desyncing on ultimate team

My MUT keeps desyncing when I’m playing any kinda head to head or squad games

17 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    I really don't know. That's why we're going through troubleshooting here. Are both you and your cousin's accounts linked to the same EA account?

    Also, just a heads up, I'm heading out for the weekend in about 10 minutes here. You're welcome to continue this with an advisor if you can't wait until Monday. Cases can be opened by following the instructions here.

  • pank0835's avatar
    pank0835
    Rising Novice
    11 months ago

    Wired and I tried those steps and it didn’t work could it be a player or something on the game itself like a ability 

  • pank0835's avatar
    pank0835
    Rising Novice
    11 months ago

    No different everything I even played on my friends ps5 on my account and it desynced

  • pank0835's avatar
    pank0835
    Rising Novice
    11 months ago

    I always play offer EA games on my account no issues at all

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Did this just recently start happening? If so, power cycling your network equipment and console may help.

    To power cycle your network equipment, unplug your modem/router for 2 minutes and plug them in.

    To power cycle your console, hold down the power button until it turns off. Then, turn it back on again and try playing.

  • My game is desyncing in every game on ultimate team since the Genki Force update