NO PLAY ART PRE SNAP

Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? TexasCoachP
Date/time issue occurred 10/12/21
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? Offline
Summarize your bug No play art. R2 and L2 do not work. Especially in 2 player mode. Nothing happens and message just blinks in the corner.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play madden franchise with 2 players on same team.
What happens when the bug occurs? No play art can be seen when R2 or L2 are used.
What do you expect to see? PLAY ART!!!!
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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No play art!!! Your update crashed it.