Forum Discussion

D3mol1tion's avatar
4 years ago

NO PLAY ART PRE SNAP

Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? offline
Date/time issue occurred 10/12/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? its offline.
Summarize your bug There is no pre-play play art on offense or defense.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to show play art before the snap on offense or defense.
What happens when the bug occurs? there is no play art shown
What do you expect to see? the play art before the snap, aka routes, cover assignments.
PS4 Crash Reporting: Please copy the text you put in the crash report here. none
What is the AMD or Nvidia Model Number of your graphics card? none
Enter RAM memory size in GB none

After update, R2 no longer shows any type of play art on either side of the the ball, on offense or defense, special teams, anywhere.

17 Replies

  • The December patch said it was fixed and still not working??  Please fix

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @jmcconahy wrote:

    The December patch said it was fixed and still not working??  Please fix


    Is this happening to you when you play couch co-op? 

  • jmcconahy's avatar
    jmcconahy
    4 years ago

    Hi EA_Blueberry, yes, Couch Co-Op.  I know they said they addressed it with the Dec. 2nd patch/update but still experiencing.  Thanks for your help on it, crossing our fingers they fix it soon.

  • jmcconahy's avatar
    jmcconahy
    4 years ago

    Sorry, one question EA_Blueberry - I saw some posts where people said it was an issue with MSAA and to switch to FXAA.  Not entirely sure what that is.  I assume this is for PC play correct?  On the PS5 you can't switch to FXAA can you?  If so, can you let me know how to do it?  Also, I saw some posts that if you minimize the screen then maximize it sometimes works.  Would you need to do this on every play?  ie everytime you are on offence, pick a play, you would need to minimize then maximize to see the playart for each play your doing?  I guess my question is, if there is a short term fix could you let me know how you do it?  Not sure how to switch to FXAA or min/max on the PS5.  If you could let us know how to do that (if there is a short term fix) it would be appriciated.  we have been trying everything and can't get it to work at all.  Thanks for your time!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @jmcconahy wrote:

    Sorry, one question EA_Blueberry - I saw some posts where people said it was an issue with MSAA and to switch to FXAA.  Not entirely sure what that is.  I assume this is for PC play correct?  On the PS5 you can't switch to FXAA can you?  If so, can you let me know how to do it?  Also, I saw some posts that if you minimize the screen then maximize it sometimes works.  Would you need to do this on every play?  ie everytime you are on offence, pick a play, you would need to minimize then maximize to see the playart for each play your doing?  I guess my question is, if there is a short term fix could you let me know how you do it?  Not sure how to switch to FXAA or min/max on the PS5.  If you could let us know how to do that (if there is a short term fix) it would be appriciated.  we have been trying everything and can't get it to work at all.  Thanks for your time!


    @jmcconahy 

    That setting is for PC players. They have an additional option of changing resolution type and other visual settings. At the moment we are not aware of any workaround fixes for console. 

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