Not receiving pack after winning siper bowl on head to head

Same, won one around 2 days ago and never received pack, and won today and did not receive. Lost out on 2 Super Bowl packs

Just happened to me too. They also never gave me my BND 88 gridiron pack. 

Hi everyone, 

We're aware of the issues with House Rules and Super Bowl rewards not coming through. We appreciate the reports on this. 

Thanks for your patience while we're looking into it. 

Thanks for the reply. Not getting the super bowl pack just happened to me a second time. I hope that we are given the packs that were earned as well as some kind of make right. That's fair.

Long will it take 

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