Community ManagerHello, everyone. I'd like to get this issue reported so it can be investigated. What consoles are you all playing on? So far, I've checked a few accounts and it looks like Xbox Series X. Is anyone else on PS4/5 or PC?
XBOX Series X
Community ManagerThanks for the responses. So far, it's looking like an Xbox Series X issue, but waiting for a few more replies to see if that's the case.
EA Staff (Retired)Hey Everyone,
Wanted to confirm with anyone seeing their Franchise reverting back to a previous point, would it be possible to get the following information?
Platform(Include which Generation):
Type of Network being used:
Date/time issue occurred:
What were you doing when it happened (which round were you in)?
What was the last action you completed before it happened?
How often does the bug occur?
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation):XBox Series X
Type of Network being used: Broadband, Starlink and sometimes 5g LTE
Date/time issue occurred: Multiple times
What were you doing when it happened (which round were you in)? : Completed an online (cloud) Fantasy Draft, logged off at some point, logged back in, uploaded Franchise Save and it reverted back to and earlier save point during the Franchise Draft
What was the last action you completed before it happened?: Loaded a Franchise Save
How often does the bug occur? Every time i create an online (cloud) CFM and use the Fantasy Draft option
Steps: How can we find the bug ourselves? Create an online CFM, select fantasy draft for you league, complete the draft.
Also, include any troubleshooting, Screenshots/Clips you might have:
It’s a PlayStation 5 issue also and it’s not a connection issue on our end. Someone was blue screened because of your servers and now it seems as the file is corrupted. Would be nice if we could manually set a draft order so we could restart this on a new file with the same draft order.
I have a 32 user CFM on PS5. It has happened to us with 3 different CFMs. Its not just xbox.
