XBOX Series X
Community ManagerThanks for the responses. So far, it's looking like an Xbox Series X issue, but waiting for a few more replies to see if that's the case.
EA Staff (Retired)Hey Everyone,
Wanted to confirm with anyone seeing their Franchise reverting back to a previous point, would it be possible to get the following information?
Platform(Include which Generation):
Type of Network being used:
Date/time issue occurred:
What were you doing when it happened (which round were you in)?
What was the last action you completed before it happened?
How often does the bug occur?
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation):XBox Series X
Type of Network being used: Broadband, Starlink and sometimes 5g LTE
Date/time issue occurred: Multiple times
What were you doing when it happened (which round were you in)? : Completed an online (cloud) Fantasy Draft, logged off at some point, logged back in, uploaded Franchise Save and it reverted back to and earlier save point during the Franchise Draft
What was the last action you completed before it happened?: Loaded a Franchise Save
How often does the bug occur? Every time i create an online (cloud) CFM and use the Fantasy Draft option
Steps: How can we find the bug ourselves? Create an online CFM, select fantasy draft for you league, complete the draft.
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation): Xbox Series X
Type of Network being used: Xfinity, wired. 350 up
Date/time issue occurred: Nonstop since Sunday 8/21/22
What were you doing when it happened (which round were you in)? It happens at all point of the franchise. NOT just during the draft. It reverted me from the offseason back to Wk 13 one time. It reverted me from wk 3 of FA back to wk 1 of FA another time. It reverted me from the regular season back to the preseason.
What was the last action you completed before it happened? Varied. Sometimes drafting. Sometimes scouting. Sometimes editing depth chart. Sometimes upgrading players. Sometimes doing training.
How often does the bug occur? Nonstop.
Steps: How can we find the bug ourselves? Play a Cloud CFM for any length of time and you'll see it. It kicks you out and says you were disconnected for innactivity and then erases your progress for the previous 10-15+ minutes.
***I will repeat this AGAIN - This is not only an issue with fantasy drafts or the normal draft. This is happening in all cloud CFMs at various points. If you are only looking for it during the an initial fantasy draft then you are ignoring a major piece of this bug. That is one area of a massive issue.**
It's ALSO HAPPENING ON PS5 if you look in the other 20 threads on here about the same issue.
Platform(Include which Generation): Xbox Series X
Type of Network being used: Cable Broadband
Date/time issue occurred: two different franchises… evening PST
What were you doing when it happened (which round were you in)? One time it happened in round 41, the other in round 21
What was the last action you completed before it happened? Drafted a player? We don’t know that it glitches until later when we boot up the franchise and all of our progress is gone.
How often does the bug occur? 2/3 of my online franchises
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation) xbox series x next gen
Type of Network being used: wired 5g
Date/time issue occurred: 8-20-22
What were you doing when it happened (which round were you in)? Was in draft and paused it because a user had to step away for a few minutes
What was the last action you completed before it happened? Drafted a player in first round
How often does the bug occur? Every time we try to play
Steps: How can we find the bug ourselves? Just play a fantasy draft or sim first season and go to the draft
Also, include any troubleshooting, Screenshots/Clips you might have: also a bug for fa after second season where no high overalls resign with current teams
Guess we're never going to get a meaningful response about this. @EA_Illium
It’s a PlayStation 5 issue also and it’s not a connection issue on our end. Someone was blue screened because of your servers and now it seems as the file is corrupted. Would be nice if we could manually set a draft order so we could restart this on a new file with the same draft order.
I have a 32 user CFM on PS5. It has happened to us with 3 different CFMs. Its not just xbox.
Happening on Origin as well x2
Platform(Include which Generation): Origin
Type of Network being used: Cable, Cox Internet
Date/time issue occurred: 9/4/2022 10:00 pm
What were you doing when it happened (which round were you in)? Preseason week 2 - reverted back to round 25 of fantasy draft
What was the last action you completed before it happened? trading players
How often does the bug occur? every time. 2 different franchises, with 2 different owners
Steps: How can we find the bug ourselves? probably just play the game?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation): Origin
Type of Network being used: Cable, Cox Internet
Date/time issue occurred: 9//2022 12:00pm
What were you doing when it happened (which round were you in)? Week 1 regular reason, reverted back to round 1 pick 17 of rookie draft
What was the last action you completed before it happened? Playing week 1 games
How often does the bug occur? every time. 2 different franchises, with 2 different owners
Steps: How can we find the bug ourselves? Just fix the game
Also, include any troubleshooting, Screenshots/Clips you might have:
Product: Madden NFL 23
Platform:PS5
Which console generation do you have? Song playstation 5 digital
What is your gamertag/PSN ID? Achilles369
Date/time issue occurred 09/10/22
What type of issue do you have? cloud save/ franchise reverting back to previous saves/ franchise file corruption during fantasy draft
Which mode has this happened in? Online Franchise Mode
Which part of the mode? Fantasy draft / main menu of online cfm
What is your Franchise League Name? Valhalla
Summarize your bug: we had about 26/32 users in an online cfm and began the fantasy draft. During the draft in round 2 we noticed the draft was reverting back for some users. Then a user lost the ability to pick a player. We were then forced to delete that file and restart.
How often does the bug occur? Happened 100% of the time for online user fantasy drafts
Steps: How can we find the bug ourselves? make franchise league with 20+ users of coaches and owners. Do a fantasy draft and attempt to get through it all.
What happens when the bug occurs? You will notice that some users will see he draft revert back to previous rounds or picks. Then someone will probably lose the ability to draft and the file will be corrupted.
What do you expect to see? Online cfm with 32 users should work as advertised. Fantasy drafts should be able to be completed without issues and there should be no issues with the file reverting back to previous saves.
It's a major issue across all platforms. Currently on PC for me and my buddies. Get it fixed you * morons.
