Community ManagerThanks for the responses. So far, it's looking like an Xbox Series X issue, but waiting for a few more replies to see if that's the case.
EA Staff (Retired)Hey Everyone,
Wanted to confirm with anyone seeing their Franchise reverting back to a previous point, would it be possible to get the following information?
Platform(Include which Generation):
Type of Network being used:
Date/time issue occurred:
What were you doing when it happened (which round were you in)?
What was the last action you completed before it happened?
How often does the bug occur?
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation):XBox Series X
Type of Network being used: Broadband, Starlink and sometimes 5g LTE
Date/time issue occurred: Multiple times
What were you doing when it happened (which round were you in)? : Completed an online (cloud) Fantasy Draft, logged off at some point, logged back in, uploaded Franchise Save and it reverted back to and earlier save point during the Franchise Draft
What was the last action you completed before it happened?: Loaded a Franchise Save
How often does the bug occur? Every time i create an online (cloud) CFM and use the Fantasy Draft option
Steps: How can we find the bug ourselves? Create an online CFM, select fantasy draft for you league, complete the draft.
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation): Xbox Series X
Type of Network being used: Xfinity, wired. 350 up
Date/time issue occurred: Nonstop since Sunday 8/21/22
What were you doing when it happened (which round were you in)? It happens at all point of the franchise. NOT just during the draft. It reverted me from the offseason back to Wk 13 one time. It reverted me from wk 3 of FA back to wk 1 of FA another time. It reverted me from the regular season back to the preseason.
What was the last action you completed before it happened? Varied. Sometimes drafting. Sometimes scouting. Sometimes editing depth chart. Sometimes upgrading players. Sometimes doing training.
How often does the bug occur? Nonstop.
Steps: How can we find the bug ourselves? Play a Cloud CFM for any length of time and you'll see it. It kicks you out and says you were disconnected for innactivity and then erases your progress for the previous 10-15+ minutes.
***I will repeat this AGAIN - This is not only an issue with fantasy drafts or the normal draft. This is happening in all cloud CFMs at various points. If you are only looking for it during the an initial fantasy draft then you are ignoring a major piece of this bug. That is one area of a massive issue.**
It's ALSO HAPPENING ON PS5 if you look in the other 20 threads on here about the same issue.
Hopefully we hear something soon........
Platform(Include which Generation): Xbox Series X
Type of Network being used: Cable Broadband
Date/time issue occurred: two different franchises… evening PST
What were you doing when it happened (which round were you in)? One time it happened in round 41, the other in round 21
What was the last action you completed before it happened? Drafted a player? We don’t know that it glitches until later when we boot up the franchise and all of our progress is gone.
How often does the bug occur? 2/3 of my online franchises
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation) xbox series x next gen
Type of Network being used: wired 5g
Date/time issue occurred: 8-20-22
What were you doing when it happened (which round were you in)? Was in draft and paused it because a user had to step away for a few minutes
What was the last action you completed before it happened? Drafted a player in first round
How often does the bug occur? Every time we try to play
Steps: How can we find the bug ourselves? Just play a fantasy draft or sim first season and go to the draft
Also, include any troubleshooting, Screenshots/Clips you might have: also a bug for fa after second season where no high overalls resign with current teams
Guess we're never going to get a meaningful response about this. @EA_Illium
Platform(Include which Generation): Xbox Series X
Type of Network being used: Wired
Date/time issue occurred: Started 8/21/22
What were you doing when it happened (which round were you in)? Varies. I got reverted back about 6 times to the draft after my first full season in Franchise Mode. Most cases were reverted back to Round 2, a couple times were in Round 1. Usually the catalyst is a disconnection from EA Servers, reload my Franchise, then discover the rollback.
What was the last action you completed before it happened? Varies. Finishing a Preseason game, training, editing depth charts. Can barely get through Preseason in my second season before getting kicked back to the draft.
How often does the bug occur? Every time now. Unable to advance Franchise.
Steps: How can we find the bug ourselves? Create a franchise, play through one season. Draft for second season and play game normally. Once you lose connection, turn off the Xbox, or any other disconnecting type of activity it rolls your progress back to the draft, losing hours of gameplay.
Also, include any troubleshooting, Screenshots/Clips you might have: None at present.
Platform(Include which Generation): PC
Type of Network being used: DSL (10 MB down, 1 MB up)
Date/time issue occurred: 8/29/2022, around 12pm CST
What were you doing when it happened (which round were you in)? 3rd round
What was the last action you completed before it happened? We had progressed to the first week of the regular season, so we finished the draft and the entire preseason. I played my first game of the regular season as the Raiders, and once the game was completed when I selected "finish game" at the end of the game it loaded directly back into the 3rd round of the draft at my draft pick, instead of week 1 of the season.
How often does the bug occur? Not sure.
Steps: How can we find the bug ourselves? It seems to happen if a glitch happens during the draft, earlier during the draft it glitched out after I drafted a QB in the 3rd round, it didn't seem to register, and everyone had to exit out of the franchise and load back in before we could proceed.
Also, include any troubleshooting, Screenshots/Clips you might have: see above.
Platform-Pc/steam
What were you doing when it happened- upgrading players after week 1 in year 2 of my franchise
What was the last action you completed before it happened? upgrading players after a game
How often does the bug occur?- every time after drafting in year 2 of franchise.
It happens every time. Somewhere between round 2 and 5. Once I stop playing, all progress is lost. Xbox One. Tried 5-7 times over the course of 7 days. Never thought I'd say this but I think I'm going to just uninstall it. It's unplayable.
This just happen to me on PS5. I traded up during th draft. But that not the point at which it is returning us to. During th draft we keep it paused. And advance pick by pick. During one of my picks in the second round I went t it make a selection and. No draft choices came up. I exited out of the draft came back in and the picks were there again. While deciding on who to pick I got an error message saying my time is up and computer made a choice for me. But the draft was still paused. I exited out again and came back and I made my pick. It’s after this pick that the draft is stick on groundhogs day. We’ve finished the draft twice Knut it’s reverted back to this point. Please WTF tell me what at least caused the triggering of the glitch so I can avoid it if I start over.
was it the draft day trade? Was it pausing the draft. Was it the exiting of the draft ?
EA WTF are you morons doing we have told you about this prob for over a month now!!!!!! I bet if Mut had a problem and people could not play you morons would have it fixed over a moth ago. How about a update telling us you at least know what the problem is and it should be fixed in a few days or offer us a refund.
