EA Staff (Retired)Hey Everyone,
Wanted to confirm with anyone seeing their Franchise reverting back to a previous point, would it be possible to get the following information?
Platform(Include which Generation):
Type of Network being used:
Date/time issue occurred:
What were you doing when it happened (which round were you in)?
What was the last action you completed before it happened?
How often does the bug occur?
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Platform(Include which Generation): Xbox Series X
Type of Network being used: Wired
Date/time issue occurred: Started 8/21/22
What were you doing when it happened (which round were you in)? Varies. I got reverted back about 6 times to the draft after my first full season in Franchise Mode. Most cases were reverted back to Round 2, a couple times were in Round 1. Usually the catalyst is a disconnection from EA Servers, reload my Franchise, then discover the rollback.
What was the last action you completed before it happened? Varies. Finishing a Preseason game, training, editing depth charts. Can barely get through Preseason in my second season before getting kicked back to the draft.
How often does the bug occur? Every time now. Unable to advance Franchise.
Steps: How can we find the bug ourselves? Create a franchise, play through one season. Draft for second season and play game normally. Once you lose connection, turn off the Xbox, or any other disconnecting type of activity it rolls your progress back to the draft, losing hours of gameplay.
Also, include any troubleshooting, Screenshots/Clips you might have: None at present.
