Our servers cannot process your request
Our servers cannot process your request I see this message every 5 minutes . Everytime I go into my items or sets I get kicked out with this message if I do pretty much anything I get this
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThanks for trying. Next, try deleting the personal saved data for Madden 23. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the Madden 23 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
- Delete the file with your gamertag on it.
Let me know what happens. Thank you.
I'm using PS5 is the any difference on how I should do this
- EA_Aljo
Try clearing the alternate MAC address with these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
As far as clearing from everywhere goes, you shouldn't lose anything related to MUT, but it is a use at your own risk situation as I can't guarantee nothing would be lost.
Here are those instructions for PS5:
Go to Settings/Storage/System. Locate Madden 23 and delete the saved data. Again, it's possible this could cause offline saves and settings to be lost.
