Can’t play certain challenges in MUT it’s been over 24 hours and I still have this problem. I can’t play team captain, legends, TOTW, and most feared challenges and team diamonds it’s ridiculous
EA Staff (Retired)Hey Everyone
I've recently merged reports of players who might be getting the error "Our servers cannot process your request at this time" when playing challenges.
If you are still seeing this when trying to play challenges in Madden 23 be sure to try the following based on your player first...
PC
Xbox
Playstation
If you continue running into the issue, please let us know the following:
Platform:
Persona:
Are you on a wired or wireless connection:
List all the challenges that give you the error:
What troubleshooting steps have you tried:
Is it possible to get screenshots or a video clip before/during/after the error occurs?
Platform: PS5 Digital
Persona: itsteej
Are you on a wired or wireless connection: wireless
List all the challenges that give you the error: Turducken Feast, Most Feared, Legends, TOTW
What troubleshooting steps have you tried: power cycled, resigned into PSN, opened NAT, Changed DNS
Is it possible to get screenshots or a video clip before/during/after the error occurs?
EA Staff (Retired)Hi @RegWarren23 @Tywinseverything @itsteej Is anyone playing on both a Gen 4 and Gen 5 console, or do you just play on one system? Also to confirm as someone else mentioned this, when you get the error do you notice your NAT type change from open to moderate?
Did not work
I have had no luck in getting a response and this whole process is upset and annoying. I am missing out on rewards because of this.
Does anyone know if they are gonna fix this or??
