Forum Discussion
Hi @scrappy26253 Would to first check if you have an open NAT on your device when you get the error?
If so would it be possible to get the names of all the challenges you see this happen in and a video of it happening? (play until you run into it, close the game complete (even from quick resume), and relaunch and try the challenge again)
Thank you!
- TsuKneeAhh6023 years agoNew Novice
Platform: Xbox Series S
Persona: TsuKneeAhh602
Are you on a wired or wireless connection: Wireless
List all the challenges that give you the error: When i try to play franchise or MUT. Only game mode that it allows me to play is Play Now.
What troubleshooting steps have you tried: I've tried everything posted on here. Nat open, DNS changed etc.
Is it possible to get screenshots or a video clip before/during/after the error occurs? My screenshots are the same as everyone else here. I have been dealing with this all week. Can i please get this fixed. Im missing alot of MUT time
- 3 years ago
Your stupid suggestions don't work. We need a damn fix now all this money we spent for what? We can't play solos solo battles h2h we can't do nothing! We all have the same issue and yall keep saying the same dumb stuff that doesn't work fix the fkn game or give us a refund
- 3 years ago@EA_Illium I am having the same problem and i’ve tried everything it isn’t working
- 3 years ago
I did everything none of that worked
- 3 years ago
Also it’s not letting me play legends week 1 finale challenge that’s the only one I can’t do
- 3 years ago
Going on 7 days glad i spent money on a game i cannot play ea sports its not loading a game should be your motto
- 3 years ago@EA_Illium Im having the same issue. Started a few weeks ago
- EA_Illium3 years ago
EA Staff (Retired)
Hey Madden Fans,
I wanted to check in for anyone still running into errors when trying to get into Challenges, can you try the following?
- Check if you have a Coach, Kits, and Stadiums equipped
- If they are equipped, could you try changing them to Standard Starter/Basic versions
- If you have Strategy Items equipped, try removing them and retry
Thanks!
- 3 years ago@EA_Illium Thank You! Access problems went away ~mid January but will keep this in mind. Had a bit of a brain freeze when my default MUT23 settings on home XBox Series X reset earlier this week, otherwise no issues.