poor customer support
ea keeps giving me the run around like they didn't send me this email.. all i want is my 50% off like they said . Dear Franchise Fans, Our goal today is to provide more information on the Franc...
Forum Discussion
@pillo_pants420
Here's what we need to do guys - get on the live chat (I went through the process of asking for a refund so the chat option would show, but do whatever to speak to a person)
ask them to pass this feedback on to the Madden team
"There is an issue with the algorithm/system for flagging who is eligible for the 50% Madden 24 discount - please look at the official ea forums, community managers are merging threads of people complaining and marking them as solved, when there are DOZENS of us who have suffered corrupted leagues that are not being given what we were told we would... I suspect it's because many of us rage deleted the franchise after it went corrupted, so the algorithm/checker you used didn't notice these accounts as having had the problem"
That's what I just said, *DO NOT* buy the game at full price,
They KNOW damn well that dozens if not hundreds or more players had this issue but haven't been flagged as such - this forum is LITTERED with people having this problem of the 50% not ever showing up in game despite them promising it as a make right... they just do not care, and we need to make a stand for it
Here's what we need to do guys - get on the live chat (I went through the process of asking for a refund so the chat option would show, but do whatever to speak to a person)
ask them to pass this feedback on to the Madden team
"There is an issue with the algorithm/system for flagging who is eligible for the 50% Madden 24 discount - please look at the official ea forums, community managers are merging threads of people complaining and marking them as solved, when there are DOZENS of us who have suffered corrupted leagues that are not being given what we were told we would... I suspect it's because many of us rage deleted the franchise after it went corrupted, so the algorithm/checker you used didn't notice these accounts as having had the problem"
That's what I just said, *DO NOT* buy the game at full price,
They KNOW damn well that dozens if not hundreds or more players had this issue but haven't been flagged as such - this forum is LITTERED with people having this problem of the 50% not ever showing up in game despite them promising it as a make right... they just do not care, and we need to make a stand for it
they said u can get it only on the deluxe edition no standard edition.. looks like ea just lost my business
