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Alpha_Dog_503's avatar
5 years ago
Solved

Pre-Ordered and game still hasn't downloaded

Haven't received game yet on PS4.  Pre-Ordered the 6 August and still no game.  I ordered the Standard Edition and release date was yesterday.  I just want my game.

  • @Alpha_Dog_503 

    How Can I See When a Pre-Order Game Launches or Automatically Downloads?

    To find the release date of a pre-order, simply search for its PlayStation Store page. The release date will appear under the title of the game. Once you have pre-ordered your content, you can check your [Download List] online or visit your [Library] on PS4 to see how many days until the content is released:

    PS4

    1. Go to [Library] > [Purchased] > Select the pre-order. You will see a countdown underneath the title. 
    2. Select the countdown to turn on [Auto Download] and see the expected download date.

    PS4 Pre-order check

     

    https://support.playstation.com/s/article/PlayStation-Store-Pre-Orders?language=en_US

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Alpha_Dog_503 

    How Can I See When a Pre-Order Game Launches or Automatically Downloads?

    To find the release date of a pre-order, simply search for its PlayStation Store page. The release date will appear under the title of the game. Once you have pre-ordered your content, you can check your [Download List] online or visit your [Library] on PS4 to see how many days until the content is released:

    PS4

    1. Go to [Library] > [Purchased] > Select the pre-order. You will see a countdown underneath the title. 
    2. Select the countdown to turn on [Auto Download] and see the expected download date.

    PS4 Pre-order check

     

    https://support.playstation.com/s/article/PlayStation-Store-Pre-Orders?language=en_US