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EA_Kent
Community Manager
3 years agoHey @yaddada,
It would be best to reach out to the retailer and let them know what happened so they can see if they're able to help you get the right code.
You can find more info on how to contact Best Buy support at their website.
- 3 years ago
@EA_KentTried that..called best buy twice yesterday...they claimed nothing they can do, and it's a vendor issue...so seems like it is on EA to make it right for the affected population of users.