Preordered Madden 23 on ps5 but recvd Xbox code..wtf EA

Why did I get an Xbox preorder code? I pre-ordered for PS5 at best buy. This is ridiculous

Community Manager

3 years ago

It would be best to reach out to the retailer and let them know what happened so they can see if they're able to help you get the right code.

You can find more info on how to contact Best Buy support at their website.

anthony418
3 years ago
@EA_KentTried that..called best buy twice yesterday...they claimed nothing they can do, and it's a vendor issue...so seems like it is on EA to make it right for the affected population of users.

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