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psychosiz11's avatar
psychosiz11
Rising Novice
6 years ago
Solved

PS4 All saved game file now corrupt

I installed the latest version 1.09 and when I went to load and play the game, ALL the save files for Madden 21 are now un-loadable with error messages and re-dated to January 1.  So my everything is unplayable now.  This is beyond frustrating.  How in the heck does the new update corrupt all my save files????

  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @houseofhalls 

    If the suggestions I provided earlier don't help with this, your save file is corrupt. One way saves become corrupt is by not saving and quitting before you shut down your console or switch to a different app/game. Always make sure you're properly saving and quitting. 

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi there, @psychosiz11.

    I'd like you to try restoring your licenses with these steps. Also, it would be good to rebuild the database with these instructions. Let me know what happens. Thanks!

  • psychosiz11's avatar
    psychosiz11
    Rising Novice
    6 years ago

    @EA_AljoNeither worked or has worked in the past as I have tried these steps previously. I can tell you I was able to replicate the problem. I had a saved working franchise file and created a new one and the same thing happened. When I restart the game in any capacity other than rest mode, the file goes to a January 1st date with a cloud icon with a line through it. I can not load the file in the file section and when I try to load from the franchise section, I get an error message.  I am playing in offline mode.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @psychosiz11 

    Unfortunately, it sounds like your save file is corrupt. I hate to say it, but you'll need to start over as we can't repair corrupt saves.

  • I have the same issue with the re-dating of my franchise. However, I can load the franchise, but when I go to play an actual game in franchise mode, the game loads up to the point in the pre game where it compares players at each position on each team, and then the game crashes completely and sends me back to the PS4 home screen with an error code.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @houseofhalls 

    If the suggestions I provided earlier don't help with this, your save file is corrupt. One way saves become corrupt is by not saving and quitting before you shut down your console or switch to a different app/game. Always make sure you're properly saving and quitting. 

  • I have video of my game keep crashing on me every time, i try and save the game and now it won’t let me even start the game at all!!!

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