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Anonymous's avatar
Anonymous
8 years ago
Solved

PS4 Madden 18 - v1.12 will not install - Can't play game

Madden 18 is stuck... it downloads the 1.12 update, and then says "Ready to Install", I click START and nothing happens. It won't let me play the game and won't allow me to install the update. Any ideas???

  • EA_Barry's avatar
    EA_Barry
    8 years ago

    @Over_Death_322

    Thanks for your reply. I think at this stage you should delete the game and reinstall via disc or download from scratch.

    I know that is no fun but a full game reinstall is kind of a last resort.

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Over_Death_322

    It is possible your download was slightly corrupted. I would cancel and delete and then power cycle the console and then retry.

    Connect to your router directly with a cable if you can too, that may help if your Wi-Fi is not great.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Tried that. No dice
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Over_Death_322

    What happens when you try to start playing in the normal way?

    Try selecting the game and press the Options button and check for update.

  • Anonymous's avatar
    Anonymous
    8 years ago

    If I try to launch the normal way it goes to a blue screen and then back to the main menu

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Over_Death_322

    Thanks for your reply. I think at this stage you should delete the game and reinstall via disc or download from scratch.

    I know that is no fun but a full game reinstall is kind of a last resort.

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