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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
Solved

PSA: Fully Exit Madden NFL 22 To Avoid Loss of EA Play Trial Time

Attention, EA Play members. It's important to fully exit the game when you are done playing it. If you dashboard to the platform's menu or switch to another game without fully exiting Madden NFL 2...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago
    @EA_Blueberry wrote:

    Hey, everyone.

    We've sent these details over to the team for them to raise up to Microsoft. When we have more details on this we'll share them with you here. 

    Repeating this here to avoid it being missed within the thread. We've reached out to Microsoft and the teams are current reviewing it. We'll keep you all updated on their findings. Thank you for your patience in the meantime. 

    *UPDATE (8/13)*

    Temporarily marking this solved for increased visibility

eminem2201's avatar
eminem2201
4 years ago

Why did my trial expire after quitting out of the game and quitting out of it on quick resume. I played for 3 hours and my trial says its already over. I play on the series X and see many people with the same issue. I feel like the game really never shutdown after closing out of it all.

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