Forum Discussion

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    What is up with these clowns in EA!?!?!? Everyone is asking how do we change our email (in game) which it doesn't appear we can do and all they say is go to origins.com to change your password. And to top it off when your trying to get help from ea game advisor, it says will reply in under 5 minutes and i'm stuck waiting for 3 hours. Get it together EA!!!!

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago
    Edit your information in the Origin client
    1. Launch the Origin client and log in.
    2. Click your username and then click Edit My Profile under the space for your avatar image.
    3. Click Edit beside "Basic Information."
    4. Answer your security question or enter your Login Verification code to confirm your identity.
    5. You can edit your name, username/Origin ID, email address, or date of birth.
    Edit your information on ea.com
    1. Go to ea.com and log in.
    2. Click your username, then My Account.
    3. Select the About Me tab.
    4. Click Edit beside "Basic Information."
    5. Answer your security question or enter your Login Verification code to confirm your identity.
    6. You can edit your name, username/ID, email address, or date of birth.

    https://help.ea.com/en-us/help/account/how-to-change-your-origin-id/

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    What is going on with customer service? I followed your directions and logged into orgin and when I went to edit my email info it states the new email address is invalid...it's the same email address that auto populates on my madden 17. I need to talk to a real person please.