Re: Creaky Corridor / Cavernous Cathedral Access

@EA_Blueberry Beat Doctor Jakensteins Lab and can't go any further. Supposed to open up Jakensteins Monster

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@EA_Blueberry wrote:

Thank you everyone for the details you've provided. We've sent them up to the Madden team to take a look into this.

We'll update you all here on this as soon as possible. 

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@13xtrm 

See my response above. It's being looked into.

This should now be fixed from what I've been told. Can you all make sure you've closed down your game and launch it to see if you're able to continue? 

Not fixed

@boehmi070895  @tjk1187 

Can you please provide a screenshot and be specific on which challenge you can't progress just to confirm.

Please let me know what your Gamertag/PSN ID is as well.

Thank you for getting back. 

I still don’t have access to the brew rooms.

Xbox: R1assault2025

@EA_BlueberryMy PSN ID is KaSH_PaTs. Also it won’t let me send a screenshot for some reason, however my account looks just like the photos submitted above.

me too, on PC. I have 492 stars in total, no Brew Room challenges available, and 8 potions missing

Thank you for the details everyone! I sent those up, will report back as soon as I hear more. 

Just a quick update on potions:

Missing Potions needed to complete ALL the Cauldron Sets from Escape from Castle Jakenstein Ultimate Challenges. The MUT Team just pushed out an update that rewarded 2 Red, 1 Blue, and 1 Yellow Potion(s) if you beat the last challenge in the sequence.

If you already completed the Escape from Castle Jakenstein Ultimate Challenges, all you have to do is play one game in MUT (i.e. Solo Battles, Ultimate Challenges, online H2H, etc.) to trigger the reward. Thanks for your patience while the team worked to address this.

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@EA_Blueberry wrote:

Thank you for the details everyone! I sent those up, will report back as soon as I hear more. 

Just a quick update on potions:

Missing Potions needed to complete ALL the Cauldron Sets from Escape from Castle Jakenstein Ultimate Challenges. The MUT Team just pushed out an update that rewarded 2 Red, 1 Blue, and 1 Yellow Potion(s) if you beat the last challenge in the sequence.

If you already completed the Escape from Castle Jakenstein Ultimate Challenges, all you have to do is play one game in MUT (i.e. Solo Battles, Ultimate Challenges, online H2H, etc.) to trigger the reward. Thanks for your patience while the team worked to address this.

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@boehmi070895 

Are you able to advance after doing this step above? 

I did all steps above. I played so many extra MUT games to get the extra potions to trigger but It looks like I am also in the same boat as others. I have ALL the Jakenstein challenges done yet no potion rooms pop up? I noticed on my friend's account he took the giant path towards the end, all rooms unlocked for him on Saturday plus the Jakenstein monster but my account took the tiny path and it didn't give me as much on Saturday. I have no extra brew rooms even after doing all challenges PERFECT in Castle Jakenstein. I'm missing way more potions than the ones EA gave us for free. Twitter Link below shows my sets, potions needed and the missions redirecting me to nothing in the challenges. This event is scheduled to end Friday and sets close as well, so what happens if we don't get all the rewards we were promised? 

XBOX ONE - r0bato

https://twitter.com/r0bato/status/1323989627359780864?s=20

@EA_Blueberry I haven't received the potions needed to complete all of the crafty cauldron players, i have completed all of the solos but the mission section says that i have not done the yellow brew room sequence

PSN- davisjy02

Still broken for me

Hello, Im having the same issue, all of the challenges are not unlocking for me to complete the solos. Im stuck at 378. I'd like to able to complete this promo if possible. Im on xbox as well. Please let me know if you need anythimg else to assist.

Hey, MUT community.

Relaying a message I just posted in a similar thread:

Thank you. We wanted to make sure players reporting this issue actually played a game first after the fix went out last night. Looks like players are still being impacted by this and the team has been notified. Thanks for letting us know. 

it's updated for me! we're in boys, restart your game. thanks EA support!

Progress is being made here as I now have access to the Red, Blue and Yellow Brew Rooms. However, I'm still short of being able to complete this fully but I'll be patient with this. Thanks to BlueBerry for helping get the right eyes on this, much appreciated. 

Do we know if its possible to have the potion pack to those who finished today? I'm one blue, one yellow and two red potions short of complsting everything. Thanks again for your help!