Re: Desync problem

Yea unfortunately none of that worked I’m very frustrated with this I hate whatever bug this is . Was working fine I’ve never had this happen and the one time it happened now it doesn’t stop. 

Hi @KIngPharoh23 Thanks for trying these to confirm you are on a One and not a Series X|S right? Can you try removing any other USB device you may have plugged into the console then launch the game again and check if this happens in a match?

Also, could we get info on the following?

Network Type:

Console NAT Type?

Are you on an insider Build?

If you are on a series X|S do you launch from quick resume or with the game completely shut off?

I just have the regular Xbox one I don’t know much about these things but my settings are on this . 

Did u get the picture of the settings ? I tried submitting it? 

I keep taking the picture and it doesn’t let me submit it 

There’s no way u guys can just get into my madden account and see what’s wrong I have a good team and it’s very frustrating keep getting desync every game 

It says the nat type is open

HI @KIngPharoh23 To confirm we are not able to look at accounts or address account-based issues on Answers HQ, If it is account related you would need to speak with our support:

• EA Help website - Live Support (Phone, Chat, Email) 
• Twitter - Select the message icon to get assistance   

To confirm I don't see your NAT on the image, you can find a guide to check it here. Also to confirm are you on an insider build of Xbox that's their program to get and try features early it is an unstable build however and can cause issues. 

Did u get the picture it’s still happening every match 

is it still happening

All you did was copy and paste google answers. You never worked for EA💀and xbox dkesnt have a Blu-ray tab lmfaooo