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Dog60651's avatar
Dog60651
5 years ago
Solved

Dump truck not received

Hello I won a dump truck during the MCS games last Saturday but I have yet to receive them I have the DMs from twitch can anybody help me 
  • EA_KRAELO's avatar
    EA_KRAELO
    5 years ago
    @Dog60651 I received confirmation from the MCS Team that your items should be granted. If you log into MUT make sure to check your item binder under Newest.
Neo_Novalis's avatar
Neo_Novalis
Hero+
5 years ago
@EA_KRAELO Thank you! And sorry for my wrong assumption that you are responsible for managing the giveaways. My guess was based on the screenshot where the MaddenNFLDirect twitch-account was shown...
EA_KRAELO's avatar
EA_KRAELO
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@Neo_Novalis All good my friend! We will get this sorted out. I sent an e-mail to the MCS Team to investigate. Have a great day!
  • heemHoncho's avatar
    heemHoncho
    4 years ago

    i don’t mean to be a bother but u haven’t received my rewards in over a week i need some help

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @heemHoncho
      Can you DM me your Gamertag/PSN ID, platform you play on, and video + timestamp of where you won? I'll forward it to the team to double-chek for you.

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