Re: I can't play online

So the EA fill out thing wouldn’t work.... i don’t know how to switch emails so it would show mine not a random one

Should i take a picture of what I’m seeing 

If you don't mind sending a screenshot of what you're seeing when you try to fill out the form I would really appreciate it. 

/Kent

Hey I’m trying to play madden 20 but I can’t play online because i need a verification code it says it sent to my email and never does what do you think I should do

Hi @ShadowSnipez21. 

Have you checked to see if the codes might be getting sent to your spam or junk mail folder? Sometimes our automated emails can get caught up in spam filters. 

If you're still not seeing the verification code emails at all the best thing to do would be to reach out to the EA Help team. They should be able to help get the codes sorted out for you. For more details on how to set up a case with them check out the EA Help website. 

If you prefer you can also speak with them through Twitter or Facebook as well. 

/Kent

@ShadowSnipez21 

Gotcha. The best thing to do in that case would be to reach out to the EA Help team so they can help get this figured out. I'm afraid that account issues like this aren't something we're able to investigate here on Answers HQ. 

/Kent