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EA_Alexander's avatar
EA_Alexander
Icon for EA Staff (Retired) rankEA Staff (Retired)
10 years ago

Re: Madden 16 won't preload on ps4 ?

@gamegod0078

Then it's worth checking that everything is okay with your pre-order on the website.

Try to to use PlayStation Store website, might be that the download will be working from there. Pre-load may be available at different times depending on your location. Otherwise, as stated above, I would contact PlayStation Support for more details.

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Ya I called playstation they said the store has to update ... Wish I known that cause I don't think it will download by midnight my download speed is not great at all... I had one more question I got the super deluxe edition how do I receive my packs every week? Do the just show up or does a code come to my email?
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    I got it to download by going to the standard edition will this affect me getting my packs for ordering the SDE?
  • EA_Alexander's avatar
    EA_Alexander
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 years ago

    @gamegod0078

    If you bought the game digitally from PlayStation store, then there is no need to apply any codes as content is granted automatically during release. I've checked your account and you should receive your pre-order rewards starting September 1st. Please note that to continue receiving these packs you will need to login into the game every week.

    In case you won't receive your packs during first week of September, let us know by contacting customer support via phone or chat: help.ea.com/en/

    You will find more information about pre-order rewards by following this link.

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