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4 Replies
- EA_Roger8 years ago
EA Staff (Retired)
Hey @ZaFaja420,
If you are unable to update your EA account you can follow the steps on this article: Manage my EA account if this article doesn't help you I would advise you to Contact us - Madden 18 as we are unable to assist you on the forums for account related issues.
Thanks,
Roger.
Roger,
Thank you so much for such a quick response. Im hoping that others read this as my main problem was I couldn't contact anyone from EA as all the links and sites wouldn't work. I however was using my iphone and Ipad. Once I switched to a computer all the contact options were right there and easy. I set up a phone call and was called immediatly and my problem was (I hope) fixed within minutes. SO DON"T USE A CELL OR TABLET!! When I get home I will check for the twitch prime items but all should be good to go. Thank you again!!!
- Anonymous8 years ago
Still doesn't work - I get the spinning circle for days if I select the option to have you call me, with nobody calling me. The chat option isn't even allowed.
- Anonymous8 years agoI had the same issue multiple times then it finally worked. I had to use my laptop
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