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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Madden 19 MUT Player Dissapearance

@jeftones420 

It's unfortunate to hear about what happened and we know some items can take a lot of effort to acquire over time, however our Live-Support staff is not able to guarantee item restorations. We advise using extreme caution when selling or deleting items from your item binder.

3 Replies

  • jeftones420's avatar
    jeftones420
    6 years ago
    If you had played the game you would know that you simply can't delete a player. It only can get sold for coins or gotten rid of for training points. That way no card can have 0 value. Why would they bother making an extra feature to get rid of a card by deleting it. It makes no sense.
  • Robertsavala's avatar
    Robertsavala
    6 years ago

    My 97 Carson wenz didn't disappear but it did drop from a 90 plus to like a 70.  Idk how this even happens.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Robertsavala 

    That specific item had a description on the back explaining how the rating would be reverted after a certain date. There were a handful of items like that including a discussion here.

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