Re: Madden 21 Can’t play face of the franchise

Hey @8g0pm13w8kle, 

If you're still running into this same issue can we try running through some connection troubleshooting to see if that helps at all? A good place to start off would be with the basic connectivity steps from the EA Help website. 

If you're still running into the same issues after that check out the PlayStation-specific steps as well. Let me know how that goes once you've had a chance to try it out. Thanks!

/Kent