Re: Madden 21 Error message (Banned)

@rosie9280 

Our forum staff is not able to assist with banned accounts. The account you are contacting us from may be a different account than what you play the game on which is why we're recommending visiting profile.ea.com to verify you're logging into the correct EA account because your Gamertag/PSN ID should show up under the connected account section. If not, the PSN ID/Gamertag must be on a different EA account.

Please visit this forum post for more info: https://answers.ea.com/t5/Technical-Issues/INFO-Account-Suspensions-or-Bans-in-Madden-NFL-21/m-p/9837207#M6912