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Neo_Novalis's avatar
Neo_Novalis
Hero+
5 years ago

Re: Madden 21 Franchise stuck loading

@ATypicalMonday ☹️ that sounds really frustrating. I was wondering whether there is an option to repair the franchise file(s)? I'm not really firm regarding the franchise mode, but maybe searching for a "repair" function might be fruitful?

another guess (not exactly sure whether or how that works but I think I've recently read that suggestion from EA_Blueberry in another thread): if I remember correctly, he mentioned that the franchise (or league?) commissioner (maybe the wording is not correct) is able to restore the league as it was in previous weeks. there should be an option where the commissioner can decide at which stage the players will continue (e.g. if you just have completed week 17 it should be possible to go back to week 16 allowing you to redo the final week). maybe that might prevent the bug you are facing now?

hope that helps. good luck!

3 Replies

  • ATypicalMonday's avatar
    ATypicalMonday
    5 years ago

    Very interesting! I hadn't heard of anything quite like you mentioned, but that doesn't mean it doesn't exist! I'll look and see if there is anything like that for Xbox!

    Thank you for putting your thoughts in here, it has been a frustrating experience only worsened by the silence of the replies here.

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago
    @ATypicalMonday you are welcome! 🙂 I really hope that helps, but frankly my suggestions are shots in the dark (at least I wanted trying to help). I hope I have not caused that completely worthless suggestions now give you only extra frustration.

    regarding the silence in this forum the last couple of days: it is a bit weird that I did not see your post before. I was online the last days but did not see it in the list while I also did not see 2 of my own responses in other threads the next day either (when one of the community managers had answered the question too later on). not sure whether there is a technical forum issue at the moment (I hope not). but at least I can say that some of the community managers have some well deserved days off. that's maybe the reason why you did not get an answer yet (while it is very unfortunate when you have a bug just when you have time to play, but support is understaffed... ☹️ )
  • ATypicalMonday's avatar
    ATypicalMonday
    5 years ago

    I couldn't find a repair function or tool for Xbox. Closest I could find was save points for offline franchises, which led me down the path of "Maybe I can make it an offline Franchise, revert the week, and make it online again". Seems like that isn't possible though.

    Don't worry! Even if it doesn't help, the act of trying something is better than just waiting. You had a good suggestion too! That is the exact kind of thing I'd build into a commissioner roll!

    Yeah, visibility is also probably rough as I just made my account for this after Live Chat said I should. I'm trying to put updates in to attempt to maintain visibility. I was starting to lose hope that it was going to be seen, then you replied!

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