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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Madden 23 Not Connecting to EA Server

Hi @ed4c395b7e87939f For Xbox, can you try the following and let me know if you continue getting this issue?

  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Remove then Readd Gamer Tag to console 

13 Replies

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  • TheKase12's avatar
    TheKase12
    3 years ago

    I’m playing on PS4 and same Issue can’t do anything Online , verified connection and updates and nothing

  • PoppaChubb78's avatar
    PoppaChubb78
    3 years ago

    I’m trying to play on PS4.  This needs to be resolved today or I want my $$.  I’ve gone 3 weeks without being able to use a product that I’ve paid for.  Fix the game or fix the situation. This makes me question any further business with EA. I’m not even mad anymore, just super disappointed.   Especially when college is finally coming back.  One last time, I would love some help please.  

  • OmegaLegitness's avatar
    OmegaLegitness
    3 years ago
    @1e03987b5b6ff2f2 i want a refund and a law suit. it’s not okay that i can buy a game and it just doesn’t work. i literally am not getting what i paid for. i can look into it
  • Hightide75's avatar
    Hightide75
    3 years ago

    Solutions aren't working. I haven't played an EA Sports game in 6 years and I'm reminded as to why I didn't for the time. This is pretty obnoxious, but not surprising. 

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