Forum Discussion
EA_Illium
EA Staff (Retired)
4 years agoHi @ed4c395b7e87939f For Xbox, can you try the following and let me know if you continue getting this issue?
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Remove then Readd Gamer Tag to console
4 years ago
Checked all of that nothing worked
- EA_Illium4 years ago
EA Staff (Retired)
Hey, @ImMisto1615 @hussey666 Which platforms are you playing on?- 4 years ago
I’m playing on PS4 and same Issue can’t do anything Online , verified connection and updates and nothing
- 4 years ago
Nothing is working what is the deal
- 4 years ago
I’m trying to play on PS4. This needs to be resolved today or I want my $$. I’ve gone 3 weeks without being able to use a product that I’ve paid for. Fix the game or fix the situation. This makes me question any further business with EA. I’m not even mad anymore, just super disappointed. Especially when college is finally coming back. One last time, I would love some help please.
- 4 years ago
It’s been over a month for me. About time I get my refund or sue