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69 Replies
- Anonymous7 years ago@EA_Barry and attach the file to a replay here?
- EA_Barry7 years ago
Community Manager
Yes please, there is no private info in that file so there is no issue in that regard, thanks.
- Anonymous7 years ago
@EA_Barry as of right now I'm not in reach of my pc so for right now, I'll say this.
I ran a check on Can You Run It and the only minimum requirement my pc didn't reach was my cpu I believe, does it affect it that much? or is there anything that can be done about this?
- EA_Barry7 years ago
Community Manager
If your CPU does not meet the requirements, you will not be able to play. The issue may not be one of speed but rather compatibility regarding Instruction Set Extensions as I mention in this thread: https://answers.ea.com/t5/Technical-Issues/Always-Crash-to-desktop-PC/m-p/6953898
- Anonymous7 years ago
@EA_Barry I do run Mirror's Edge Catalyst tho, and I do run other games that my cpu supposedly can't run like GTA V and WWE 2K18, and many other, only with Madden I have this problem
- Anonymous7 years ago
- EA_Barry7 years ago
Community Manager
Your CPU is a bit below min spec as it has two cores but no hyperthreading and also no AVX2 (ISE)
Install any available Windows Updates and perform a clean boot before retrying: http://support.microsoft.com/kb/929135
Also, your machine may be defaulting to your Intel video processing on your CPU rather than your NVIDIA GPU.
- Open the nvidia Control Panel
- Click Manage 3D settings
- Click the Program Settings tab
- Click the Add button
- Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Madden NFL 19\Madden19.exe
- Select Madden19.exe and then Open
- Customise individual settings if you like
- Exit nvidia control panel and try playing.
- Anonymous7 years ago
@EA_Barry Done all that and now the game doesn't even load
- Anonymous7 years ago
@EA_Barry It loaded again but still crashes to desktop
Barry why u got my thread with the same problem as solved.
P33ingGamer has 100% the same problem with a Processor without SSE4.2.
- Anonymous7 years ago
@Argimania Because in EA's mind the only solution is to update our CPU despite the fact that we are able to play games that require even better PCs, I swear to you I'm playing Far Cry 5 on Ultra settings and Madden just crashes without barely loading
I know thats Possible, Games like The Crew 2, Destiny 2, Dishonored 2, Resident evil 7 had on start the same problem, they all fix it. I hope they do it to, and i hope they didnt need month for it...
- Anonymous7 years ago
So I managed to fix the crashing to desktop using [Edit, I have to remove this reference as its website states its main purpose is hacking games - Admin.] to the game and it loaded just fine without crashing!, so enjoy the game.
@EA_Barry I do have another problem tho, every time I start a game, either in MUT or exhibition it seems to load fine, the loading isn't slow or something but it just all of a sudden freezes, is there anything I can do to fix that?
PC - Crash to desktop. Can only get to the splash screen. Can you check my Dxdiag which is attached?
- EA_Barry7 years ago
Community Manager
I think you are in a very similar situation to the OP on this thread ☹️
P3 are you willing to connect and talk about your solution?
- Anonymous7 years ago
Please tell us the solution how to get the game running.
its no Solution, its like Barry restricted a Hack or something, the only way we can be helped its that EA patching the SSE4 Problem.
man... this is some poo. So excited for this to come back, and now you tell me my CPU doesn't support it? I hope you guys address the issue and post an SSE fix for older Phenom processors. My systems still runs fantastic and can play most games at Ultra 1080p...so don't tell me it's "too old" as I've seen here. Please a little more recognition of the issue and hopefully intent to address. You've had to do it with other games. I am an Origin subscriber and I have been able to play every single game I've downloaded....some that supposedly had the same issue. So, it's not like you aren't aware of it.
I guarantee you I was going to upgrade to Access Premier, but can't do that now if the #1 game I want isn't playable....and I can assume other games will be the same (and other subscribers will think the same).
Battlefield 1 - no issues, also using Frostbite engine. Battlefront 1 and 2, NFS PAyback - no issues. etc etc....
I've have wasted a good hour or two trying different graphics settings and other tweaks to get it to run until I finally looked it up to see this and other threads. There are a lot of out there still! Please don't neglect the savvy (or poor) who still grind away with a nearly 10 year old processor.
- younever_know87 years agoSeasoned Hotshot
This is the classic PC gaming complaint "hur dur why won't my 10 year old hardware run this modern AAA game". Well, because you're using 10 year old hardware.
You can't expect everything under the sun to run on antiquated equipment and I don't think it's fair to slam the dev's for not supporting a legacy product.
PC is amazing, but you have to be reasonable here. There are many many many different hardware configurations and it might just be what you have
was not created in mind with the software you are trying to run. Them's the breaks. If that doesn't work there is an easier more affordable option, it's called a console.
Not trying to be rude but honestly it's a good alternative if your PC is outdated and you don't want to shell out for the upgrade.
EDIT: Also just wanted to add Barry gave you some possible solutions to your problem, there's not much else to be done sans reworking the Frostbite Engine and Madden's usage of it.(ie. not happening).
Younever_know8, pls read........ We can run any other game with our phenom, its not the cpu its to weak... The Only Problem that its was programmed Badly.
The Problem isnt the CPU its 10 years old - The Problem its that Games in the last 10 Years didnt Need more powerful CPU´s...
- Anonymous7 years ago
this issue is not solved and younever_know8 response is completely ignorant. I'm running a 14/28 broadwell EP xeon and a gtx 1080Ti, and i get crashes to desktop as soon as the ball is kicked or i get tackled. my nvidia drivers are up to date and every other game i have is working. this is a REAL PROBLEM it cannot just be swept under the carpet or waved away saying that somebodys PC specs arent strong enough. it could be an issue but it is NOT the cause of the issue seeing as my PC which is far stronger than requirements gets CTD.
- How did you decide the mistake? The link you published has been blocked on the forum.
- Anonymous7 years ago
Joining into this thread, I also get crashes without error. Can't even start the game. Not an SSE problem since I'm using an i7 4790. Game crashes immediately, no error.
Possibly related to this?
https://answers.ea.com/t5/Technical-Issues/Madden-19-crash-without-error/m-p/6961951#M331
MY Phenom also crashes to desktop when loading a game. Lets get a fix for this game huh?
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