Hi, @rallyal19
I'm EA_Blueberry, the Forum Community Manager for Madden NFL. I'll help point you in the right direction to get some answers around this. Due to privacy and account security concerns we're not able to discuss account information here on the forums since it's a public venue, so as much as I'd like to provide detailed information I am unfortunately limited.
No Email?
Visit profile.ea.com and under Connections check to see if your Gamertag/PSN are there. If they aren't, you are signed in under the wrong email and could be looing at the incorrect email address when you're trying to find the email from our Terms of Service team.
Check Ban History at our Help Site (HEADS UP: NOT ALL BANS WILL SHOW UP THERE AS STATED ON SITE)
https://help.ea.com/en/my-ban-history/
Contact our EA Help team so they can pull up your account to verify the ban
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/