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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Not receiving rewards

Hi @davidsonba1979, 

If you're still running into the same issue I'd recommend getting in touch with the EA Help team so they can take a look. Unfortunately missing content isn't something we are able to investigate here on Answers HQ. 


Check out my post earlier in this thread for more info on how you can get in touch with the EA Help team. 

/Kent

5 Replies

  • ahmadabukhdair1's avatar
    ahmadabukhdair1
    5 years ago
    @EA_Kent I can't speak for anyone else, but my problem appears to be that no rewards show after a challenge. I am pretty sure I'm getting them, but there is no reward screen after a challenge/series of challenges.
  • mrscottdavis's avatar
    mrscottdavis
    5 years ago

    I came here because I'm having the same issue. No progress screen or rewards notifications after challenges or games. This started (or stopped I guess) when I got the 1.19 update. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ahmadabukhdair1 

    Ah, I see what you mean. Thanks for the additional info! This is happening after every challenge you've completed recently, or is it only specific ones? Do you remember when exactly this started happening? 

    /Kent

  • ahmadabukhdair1's avatar
    ahmadabukhdair1
    5 years ago
    @EA_Kent I can't speak to how long for everyone because I recently started playing MUT this year. It's happened since I started playing seriously about a week ago. I haven't gotten the exp/reward screen for one challenge.

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