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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Online Madden 22 Franchise mode between ps4 and ps5

Hi there, @Tmoney4124 

Are you using the PS4 version on your PS5? There is no cross-generation play so both of you need to be on the same version. If you pre-ordered, you should have the Dual Entitlement that lets you play both the PS4 and PS5 versions of the game.

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  • Tmoney4124's avatar
    Tmoney4124
    3 years ago

    Hi @EA_Aljo ,

    I did not preorder madden, I only bought it when it came available on the PlayStation store. Is there a way to obtain the ps4 version to allow me to switch between versions to play with my friend? When I look in my game library it says the game is ps4/ps5 but I am unable to switch between versions.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Tmoney4124 

    In that case, you'd need to purchase Madden 22 for PS4. It's also included with EA Play so you could subscribe to it to get access.

  • Tmoney4124's avatar
    Tmoney4124
    3 years ago

    Hi @EA_Aljo ,

    Can you please confirm that Madden 22 ps4 version is available for purchase on the PlayStation store? I am not seeing it when I search for it. I only see the ps5 version I have purchased.

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