Re: Our servers cannot process your request at this time. Please try again later.

If the following steps at the beginning of this post do not fix it for you, this might be the result of having 2 PSN IDs or 2 or more Xbox Gamertags on your EA account. There should only be a max of 1 Xbox Gamertag and 1 PSN ID.

How do I check?

Visit Profile.EA.com and under Connected Accounts

I don't see any Gamertags/PSN IDs at all under Connected Accounts?

You are not logged into the correct EA account that has your Gamertag/PSN ID linked. Not sure which email you used? Contact our Support team.

I see more than 1 Xbox/PSN ID. What do I do?

You will need to un-link it and then re-link it to a new EA account. This can be done by logging into an EA account with the Xbox/PSN ID you removed.

You will lose progress from personas you un-link. Here is the info below.

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

*IMPORTANT*
Once un-linked, you must link it to a new EA account. Without doing that, you may still experience the same error in game for your primary account.

Still need help? Contact our Support team below:

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/help/faq/using-ea-help/