Re: Player disappeared from item binder after buying from auction Block MUT 23

Thank you for the reply 

unfortunately I already have and I’ve talked to ea help team 3 times already I’ve restarted my cinema and game several times it’s been 4 days and still no Solution

was this ever resoloved or a solution provided? I have had this happen to me for probably 10 good players. So annoying. is there a way to refresh or for EA to tell what happen to the cards or where they are?

Also just happened to me.  Same situation.  Bought from auction and was in my binder but never put in my team, and then disappeared from my items a day or 2 later. 

How do you talk to EA on these issues?  submit a ticket through EA Help?  How long does that take?

So now it seems like this is happening to more players.... I've had 4 of my best players dissappear out of nowhere and talked to ea and they said they couldn't do anything because there was no fraud in the system. But clearly this is a glitch/bug issue.... I've lost 93 Jason Taylor (bought at auction) 92 tyreek hill (won in sets) 92 Mark clayton (bought at auction) and 90 tua tagaviola ( bought at auction) I haven't played the game since and I hope ea compensates us for this issue....  EA please fix this!!!!!