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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Received a loss for a win in MUT Champions!!

Hi @Carbros6629 We might have run into something toward the end of the match that prompted this, we can try running through the following based on your platform and check if this continues repeatedly. 

  • Connection and Advance Connection Guides 
  • Check any AV or Firewall that might interfere/control network traffic
  • Check your Modem/router settings for anything that may block/interfere with network traffic
  • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
  • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

1 Reply

  • Thanks, I guess that'll help for future issues. It's just concerning to me that I lost out on rewards and a chance to continue forward in champions because of a problem on EA's end. Is there any sort of compensation I can receive? 

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