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5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @s1r_b34rd Hey there.

    I may have moved his response from a post t this thread. We'll be providing updates in this thread on when we find out confirmation it's able to be granted by our Support teams.
  • NFLdropMadden's avatar
    NFLdropMadden
    5 years ago
    @EA_Blueberry When will this be addressed? It has been one month.

    Also, we are all still awaiting your response as to why Neo’s was able to be fixed within two hours but now they can’t fix it for everyone else. It just seems like they could fix it on a case by case basis but are just choosing not to. I am also upset that EA support openly told me that she could fix it for me but was “worried” that if and when it is fixed by the developers I could end up getting two packs. Seems like confused priorities to me...
  • NFLdropMadden's avatar
    NFLdropMadden
    5 years ago
    @spartansfan805 I’ve asked EA blueberry community “manager” at least 5 times how long it will take. The “community manager” is non-responsive. It took EA just 2 hours to fix it for guid neo. For the rest of it is one month and still “working on it”.....

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