Forum Discussion

shepardbreed's avatar
3 years ago
Solved

Why is my Madden account banned?

I’m new to madden and was following some YouTube ways to build my team. I’m not mad at the banned but believe I should be suspended. I grinded out the weekly challenges to build my team. I did everyt...
  • EA_Lanna's avatar
    3 years ago

    Hi @shepardbreed

    We can't look into this for you from the forums but our Terms of Service team (ToS) can take a look if you fill out the webform to send in an appeal to them.

    Saying that, contacting the ToS team is only advisable if you believe the ban you received was added by mistake/no rules were broken. There is no purpose reaching out to the ToS team aside from that as they will not overturn bans or reduce the sanction if the rules were broken and creating appeals for legitimate bans adds more to the queue and causes the wait times to spike.

    - EA_Lanna

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