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flapper234's avatar
flapper234
Seasoned Vanguard
3 years ago

Redeeming various sets error "Our Servers Cannot process your request"

@EA_Illium I still have the issue with both the TD and MF sets. I just removed three 90 OVR players from my lineup, cleared their abilities and put them in sets for the 92 OVR Tyreek Hill. I have att...
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Dxdegenerate's avatar
Dxdegenerate
New Traveler
3 years ago

I have the same issue and have not received a response on previous post about this issue. EA is ignoring it. A solution was found on reddit. The cause is using cards which have been previously upgraded. 

I'm continuing the bring this up, because we shouldn't have to use a broken game. If they don't fix it I'll doo everything I can legally do to get all of my money back. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @Dxdegenerate @upstruckdriverr @KMWONE 

To confirm if you are still running into this error can you also see my last question I posted above as well as provide the following?

Platform:

Persona:

Region:

Network Type?

When do you encounter the error?

List the players being used when encountering the error.

Have you found a workaround, or noticed you got past the error after trying any specific troubleshooting steps?

  • Dxdegenerate's avatar
    Dxdegenerate
    New Traveler
    3 years ago

    Hello,

    I don't know if it's player from the auction house or in my collection. I was able to confirm it was with cards that had been previously powered up in smaller sets. When attempting to complete it with a previously powered up card I would receive the mentioned server error. If I crafted a new card the set was able to be completed. 

    Platform: PC

    Persona: DXDegenerate

    Region: CA

    Network Type? Wired

    When do you encounter the error? Attempting to complete sets

    List the players being used when encountering the error. Any previously powered up players

    Have you found a workaround, or noticed you got past the error after trying any specific troubleshooting steps? 

    I was able to confirm it was with cards that had been previously powered up in smaller sets. When attempting to complete it with a previously powered up card I would receive the mentioned server error. If I crafted a new card the set was able to be completed. 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago
      @Dxdegenerate Would it be possible to get the names of the cards that worked and didn't work?
      • Dxdegenerate's avatar
        Dxdegenerate
        New Traveler
        3 years ago

        @EA_Illium It's hard to say at this point, but I know it was cards that had been upgraded. Since I had to purchase or create a number of cards in the Team Diamond set I can only tell you the last card(s). The last 2 I had to create new were the team builder Chase Claypool and Devin Bush. 

        You should be able to easily duplicate the error by using training to upgrade the card, then refunding it and trying to add it to a set. 

        Thanks.

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