Forum Discussion

flapper234's avatar
flapper234
Rising Vanguard
3 years ago

Redeeming various sets error "Our Servers Cannot process your request"

@EA_Illium I still have the issue with both the TD and MF sets. I just removed three 90 OVR players from my lineup, cleared their abilities and put them in sets for the 92 OVR Tyreek Hill. I have att...
madden nfl 23
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @Dxdegenerate @upstruckdriverr @KMWONE 

To confirm if you are still running into this error can you also see my last question I posted above as well as provide the following?

Platform:

Persona:

Region:

Network Type?

When do you encounter the error?

List the players being used when encountering the error.

Have you found a workaround, or noticed you got past the error after trying any specific troubleshooting steps?

Dxdegenerate's avatar
Dxdegenerate
New Traveler
3 years ago

Hello,

I don't know if it's player from the auction house or in my collection. I was able to confirm it was with cards that had been previously powered up in smaller sets. When attempting to complete it with a previously powered up card I would receive the mentioned server error. If I crafted a new card the set was able to be completed. 

Platform: PC

Persona: DXDegenerate

Region: CA

Network Type? Wired

When do you encounter the error? Attempting to complete sets

List the players being used when encountering the error. Any previously powered up players

Have you found a workaround, or noticed you got past the error after trying any specific troubleshooting steps? 

I was able to confirm it was with cards that had been previously powered up in smaller sets. When attempting to complete it with a previously powered up card I would receive the mentioned server error. If I crafted a new card the set was able to be completed. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @Dxdegenerate Would it be possible to get the names of the cards that worked and didn't work?
    • Dxdegenerate's avatar
      Dxdegenerate
      New Traveler
      3 years ago

      @EA_Illium It's hard to say at this point, but I know it was cards that had been upgraded. Since I had to purchase or create a number of cards in the Team Diamond set I can only tell you the last card(s). The last 2 I had to create new were the team builder Chase Claypool and Devin Bush. 

      You should be able to easily duplicate the error by using training to upgrade the card, then refunding it and trying to add it to a set. 

      Thanks.

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        3 years ago

        Thanks for this information @Dxdegenerate 

        For Everyone, 

        We had a player call this out as a potential workaround:

        "The Stadium Piece in the lineup is listed as "Not Required" but it actually is, and was removed, once you add a stadium the error stopped showing"

        I wanted to check if anyone else might notice something similar and if this workaround might help.

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