Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? AKbeast412
Date/time issue occurred 8/16/2020 @2:30 PM AKDT
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Was suppose to receive a reward and when i went to look for it in my binder it was not there.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Play the Rivalz challenges and see if you get the rewards.
What happens when the bug occurs? It shows you the card as a reward but when you go to the mut menu then look in your binder its no longer there.
What do you expect to see? I expect to see my Rivalz matser player token card.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? GTX 2080 Super dont remeber the model number
Enter RAM memory size in GB 16GB
The picture is to big to upload. Completing all the Rivalz challenges is suppose to give you all the tokens to get a pick between three 85 ovr players and it never gave me the final token so i am stuck with only 4 instead of 5 this is on Origin.
I also had that problem and I grind it all night long kind of disappointing that I can’t get my player
Community ManagerHey all,
If you're still not seeing the rewards from that challenge I'd recommend getting in touch with the EA Help team so they can take a look. For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well.
/Kent
