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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago
Solved

[Scheduled Maintenance] Unable to Access Connected Franchise - 10/22 6:00AM ET.

The team is aware and investigating an issue where some users are not able to access their Cloud Franchises. We will provide any updates as we get them to this thread. Related Threads: https:/...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    Server Maintenance is complete! All modes are back online. Solo Battles are now ungated.

    Thank you for your patience and if you are still unable to access your CFM, please let us know here. 

rssimpson15's avatar
rssimpson15
5 years ago

Why does it take more than 2 hours to upload patches that should have already been created? Are your programmers writing it as they go? Could explain the constant issues that don't seem to ever get resolution...

Also, why do it at 6am when people are up and trying to use the product? Why not 2am, like what companies that care about their employees/customers do to ensure their satisfaction? Is it because all Madden fans are correct in their assessment that you guys don't care and feel entitled to everyone's money?

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

Server Maintenance is complete! All modes are back online. Solo Battles are now ungated.

Thank you for your patience and if you are still unable to access your CFM, please let us know here. 

  • VaderMug's avatar
    VaderMug
    5 years ago

    I thought this was tagged 2 hours ago because that would make sense.  But the servers have been down today, 11/5 for over 2 hours.  What gives?  Where's the acknowledgement/eta?

    • awbeer's avatar
      awbeer
      5 years ago

      Thought game was bugged looking up solutions Thanks EA for saying nothing ☹️

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Admin rankCommunity Admin
      5 years ago
      @victorydarapper Please try power cycling your console and network. That should fix it, if not please reply in a more recent thread. This post is going to be locked down since it was related to maintenance on 10/22.

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