Forum Discussion

omgangrybees's avatar
omgangrybees
3 years ago

scoreboard missing from UI

Is this a bug? During gameplay there is no scoreboard showing the timer, score, play clock, field position, etc. that is usually available in all other madden games. I couldnt find a way to enable th...
madden nfl 23
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @omgangrybees Thanks for letting us know about this, would it be possible to get the following template filled in? As well if you can share a screenshot or video of this it would be greatly appreciated!

Product:
Platform:
Which console generation do you have? 
What is your gamertag/PSN ID? 
Date/time issue occurred :
What type of issue do you have? 
Which mode has this happened in? 
Summarize your bug 
How often does the bug occur? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB:

omgangrybees's avatar
omgangrybees
3 years ago

Platform: Xbox Series X

Gamertag: omgitsbees

Date: 08/15/2022, 10pm pacific time

Issue: Missing UI elements? I think?

Mode: Franchise

  • omgangrybees's avatar
    omgangrybees
    3 years ago

    There is also an issue on the Xbox Series X version, where there is a very noticeable input lag on the menu's. Both at the main menu, and when you pause the game and the menu opens.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago

      Hi @omgangrybees Thanks for this information, to check does trying the following make any change?

      • Close other running games or apps, (for Series X|S also close others running in quick resume) 
      • Remove any connected device, or additional USB's from the console then restart the Xbox and check
      • Check for updates 
      • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
      • Persistent Storage 
        • Go to settings > Select Device & Connections > Then Blue-Ray 
        • Select Persistent Storage > Clear Persistent Storage 
      • Alternate Mac: 
        • Go to settings > Select General  > Then Network settings 
        • Go to advanced settings > Alternate Mac address > Select clear 
        • Select restart 

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