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froning73's avatar
froning73
6 years ago

Server Errors out of control

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? N/A
Date/time issue occurred Last 7 days every time I log in
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug EVERY SINGLE time I have logged on for the last 7 days I have gotten a screen that says “ ERROR... The EA servers are not available at this time. Please try later.” It may let me on for a minute or two before it kicks me out, but 99% of the time I can’t even get on it. I have tried to reach out but it seems no one cares.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to play MUT
What happens when the bug occurs? Kicks me out of MUT
What do you expect to see? I expect to be able to play the game I put a lot of money into without an error every single time.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A

‌

I am tired of this.

7 Replies

  • Lawrence4Taylor's avatar
    Lawrence4Taylor
    6 years ago

    The nfl 100 willie Lanier solo challenge isn’t working, every time I get the error message!! 

  • Puddinya75's avatar
    Puddinya75
    6 years ago

    Product: Madden NFL 20
    Platform:Sony Playstation 4
    Which console generation do you have? PlayStation 4
    What is your gamertag/PSN ID? puddinya75
    Date/time issue occurred November when it came out
    What type of issue do you have? Crash/Freeze
    Which mode has this happened in? Ultimate Team
    Which part of the mode? Solo Challenges
    Summarize your bug nfl 100 willie lanier solo says server error and crashes and kicks you out of MUT.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? nfl 100 solo, week 2, release 2, solo 1
    What happens when the bug occurs? game crashes
    What do you expect to see? the solo challenge
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    ‌

    I have seen other people saying in twitch chats that they have this problem also. Curious why nothing has been done about it considering I am not the only person with this problem.

  • Puddinya75's avatar
    Puddinya75
    6 years ago

    I have been getting the same thing since the solo came out. I figured it would have been fixed by now since I have also seen other with this same issue.

  • darksidetram's avatar
    darksidetram
    6 years ago

    I'm having this same issue but it's Week 2, release 1, Alan Page....I've tried backing out, restarting ...nothing works

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey all. 

    There's a few things we should try that may help with these disconnections. When you have a chance start with the basic connection troubleshooting steps over at the EA Help site. 

    If you're still running any sort of connection issues after that let me know. 

    /Kent

  • Charbrandt's avatar
    Charbrandt
    6 years ago

    Same issue on Xbox. I can do all the other NFL 100 solos, just not Willie Lanier. This is keeping me from getting the NAT Centennial Fantasy Pack.

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