Solved
Servers cannot process
Playstation
current gen
Spectrum
10/9 443 pm
trying to play a solo challenge
loading into ultimate team
This occurs almost every time I try and play madden so I can barely play, I am close to my router but cannot use an Ethernet cable. It makes it very frustrating because I am unable to play the game.
Hey @mrkoumkoum Thanks for letting us know what you're running into, can we try the following and see if this continues?
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Clear your PS4/PS5's cache:
- Press and hold the PlayStation button on your controller.
- Select "Turn Off PS".
- Let the PlayStation fully power down and wait for 30-60 seconds.
- Restart the PlayStation.
