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SpottedStripers's avatar
SpottedStripers
3 years ago
Solved

Skill Points FotF

Product: Madden NFL 23 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Date/time issue occurred X What type of issue do you have? Ga...
madden nfl 23
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi Everyone, 

    When you have a moment can you try the following steps and check if you are still missing skill points?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
adumb33's avatar
adumb33
3 years ago

Product: Madden NFL 23
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? A dumb33
Date/time issue occurred 1/17 6:00
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise
Summarize your bug After the games as my player levels up it shows me I earned skill points, but when I go to apply them it says 0. I'm on level 20 and it's done this for the past 3 or 4 levels.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Level up player in FOTF mode.
What happens when the bug occurs? I don't get the skill points I earned
What do you expect to see? My skill points
PS4 Crash Reporting: Please copy the text you put in the crash report here. I selected Xbox
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Skill points? 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi Everyone, 

When you have a moment can you try the following steps and check if you are still missing skill points?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

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