My solo battle wouldn't let me play my 13th game. After the 12th game it said pending game results and took me to the screen that appears when you finish all the games. It never gave me the option to play the last game.
Was playing solo battles and as I was about to play the last battle, a prompt came up saying event no longer existed. I got kicked out of Ultimate team but not out of ea servers. I went back in and this is was I see. I can not play the last and 13th solo battle yet it shows I only attempted and played 12. Any help? Ea has not helped yet again
I had same issue had 2 games left played one and now it wont load last one either
EA's reply when I contacted them through chat.
Nikhil (10/17/2020, 10:49:45 AM): Hi Mike, How can I assist you today?
(10/17/2020, 10:49:56 AM): After i finish my 12th game i get a rewards pending message and I am unable to play my last game. This the second week in a row. Both weeks I scored high enough to be in the top 25 if I finished the last game.
(10/17/2020, 10:50:06 AM): Solo battles
Nikhil (10/17/2020, 10:51:27 AM): I am sorry, I didn't get your issue completely.
Nikhil (10/17/2020, 10:51:38 AM): Would you mind explaining a little more?
(10/17/2020, 10:52:14 AM): I am unable to play the last agme in solo battles
(10/17/2020, 10:53:28 AM): after playing the second to the last game I am not given the option to play the last. I get a rewards pending after completion of the the 12thh game
Nikhil (10/17/2020, 10:54:43 AM): I am here to help you with your Solo battle issue.
Nikhil (10/17/2020, 10:54:50 AM): Can I have Email linked with your EA account?
(10/17/2020, 10:54:57 AM): *****[edit: email address removed]
Nikhil (10/17/2020, 10:55:16 AM): Thanks
Nikhil (10/17/2020, 10:55:22 AM): Allow me a moment to check it for you.
Nikhil (10/17/2020, 11:00:19 AM): Thanks for waiting.
Nikhil (10/17/2020, 11:00:37 AM): I have checked and confirmed the issue with my team and they inform me that there is no such issue going in game,
Nikhil (10/17/2020, 11:00:45 AM): The game is working as intended.
Nikhil (10/17/2020, 11:01:06 AM): And it seems that you forgot the count of matches there.
Nikhil (10/17/2020, 11:01:26 AM): Please be rest assured that everything is working fine and you can continue your game there without any worry.
(10/17/2020, 11:02:07 AM): That is incorrect. The game shows I only played 12 games. If you check the ea help forums I am not the only one with this issue
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 10/16/2020 2:30pm CDT
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Clicked on the 4th solo battle opponent released today, 10/16/2020. A prompt came up saying the event no longer was available and kicked me out of MUT. When I go back into MUT it does not give me the option to play the last opponent anymore and on the ranking, it shows I played 12 and won 12 battles.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Fix it so I can battle the last opponent or a 13th opponent, extra rewards or grant rewards for top 100 since that's what I will loose out on.
What happens when the bug occurs? Does not allow me to play the last opponent in solo battles
What do you expect to see? Compensation beyond rewards or ability to play the last opponent
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? FervantOsprey68
Date/time issue occurred 10/16/2020 2:30pm CDT
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Clicked on the final and 13th solo battle for this week, got a prompt that event was no longer available, and got kicked out of MUT. I went back in and I do not have the option to play the last solo battle.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Make sure this does not happen. Reopen the last solo battle. Give rewards for missing teirs such as top 100 in my case.
What happens when the bug occurs? occured and kicked me out. Now it only shows "My rank" and "top 100" but it does not show opponent select to let me play the 4th opponent that came out today
What do you expect to see? I expect to see the options to play the last opponent or a 13th total team I am able to play this week, extra rewards, or else rewards for top 100 which i am sitting in currently, but will be just outside probably because I will have 1 less game than everyone else
PS4 Crash Reporting: Please copy the text you put in the crash report here. Clicked on the final and 13th solo battle for this week, got a prompt that event was no longer available, and got kicked out of MUT. I went back in and I do not have the option to play the last solo battle.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Also have this issue
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? Grizz 937
Date/time issue occurred 10/09/2020 and 10/16/2020
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug Two weeks in a row now I will finish my second to last Solo Battles for the week, I will head back to the Solo Battles menu and the game will say pending results and kick me back to the main menu. When I click on Solo Battles it will show I have 0 games remaining. This is very frustrating because I have now missed out on Legend rewards because it won't let me play my final game. I only need 15,611 score to achieve Legend but the game screwed me out of it AGAIN.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play Solo Battles
What happens when the bug occurs? I miss out on rewards because I cannot complete my final Solo Battle.
What do you expect to see? 13 Solo Battles a week and not 12
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Idk
Same exact issue second week in a row. Very frustrating play 12 games and missing out on top rewards. Not worth playing anymore.
Same exact issue this week
I did play the Bonus team then played one more and it was locked after that last week I played bonus team last and it worked fine no issues
I contacted EA and they told me the game is working as intended and I forgot my count...
Nikhil (10/17/2020, 10:49:45 AM): Hi Mike, How can I assist you today?
(10/17/2020, 10:49:56 AM): After i finish my 12th game i get a rewards pending message and I am unable to play my last game. This the second week in a row. Both weeks I scored high enough to be in the top 25 if I finished the last game.
(10/17/2020, 10:50:06 AM): Solo battles
Nikhil (10/17/2020, 10:51:27 AM): I am sorry, I didn't get your issue completely.
Nikhil (10/17/2020, 10:51:38 AM): Would you mind explaining a little more?
(10/17/2020, 10:52:14 AM): I am unable to play the last agme in solo battles
(10/17/2020, 10:53:28 AM): after playing the second to the last game I am not given the option to play the last. I get a rewards pending after completion of the the 12thh game
Nikhil (10/17/2020, 10:54:43 AM): I am here to help you with your Solo battle issue.
Nikhil (10/17/2020, 10:54:50 AM): Can I have Email linked with your EA account?
(10/17/2020, 10:54:57 AM): *****[edit: email address removed]
Nikhil (10/17/2020, 10:55:16 AM): Thanks
Nikhil (10/17/2020, 10:55:22 AM): Allow me a moment to check it for you.
Nikhil (10/17/2020, 11:00:19 AM): Thanks for waiting.
Nikhil (10/17/2020, 11:00:37 AM): I have checked and confirmed the issue with my team and they inform me that there is no such issue going in game,
Nikhil (10/17/2020, 11:00:45 AM): The game is working as intended.
Nikhil (10/17/2020, 11:01:06 AM): And it seems that you forgot the count of matches there.
Nikhil (10/17/2020, 11:01:26 AM): Please be rest assured that everything is working fine and you can continue your game there without any worry.
(10/17/2020, 11:02:07 AM): That is incorrect. The game shows I only played 12 games. If you check the ea help forums I am not the only one with this issue
I've had mutliple customer service conversations that all sound like that. Ea trying to blame the consumer for mistakes they made.
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? quinng823
Date/time issue occurred Saturday 9 pm
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After competing my 12th solo battle the game glitches and doesn’t let me play my final solo battle for the week.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play solo battles and complete 12 games then the big should happen
What happens when the bug occurs? The game glitches and it misreads my stats and does not let me play my final solo battle. It does not allow me to select another game.
What do you expect to see? My final solo battle
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
This is where the game takes me instead of the menu to select my final solo battle
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? notoriousnrl281
Date/time issue occurred 2:25pm CST
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The last Solo Battle game disappeared after i played one. The last game disappeared so that i could not play it and this game will cost me top 100 rewards this week in Solo Battles. It gave me the pending results and I am missing a game. Can the last game be restored or some kind of way to get the last game to be played
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check the game log for today 10/18 on my gamertag and you will see that only 3 games were played on the last batch of 4 games. I have played 3 games today and my next score would of been in the top 100.
What happens when the bug occurs? The solo battle game disappeared before I could play it. Please fix this so this game can be played.
What do you expect to see? I expect to see the Solo Battle games to be played without them disappearing on the screen
PS4 Crash Reporting: Please copy the text you put in the crash report here. There was no crash
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
This looks to be a bug that has caused the last Solo Battle on the PS4 to disappear. Please investigate this particular bug.
Solo battles are locked.... wtf. I only played 4 games.
I went to play my 13th and final solo battle game as if I won I would make Legend tier. When I went into solo battles, it said solo battles was complete which I knew it wasn’t and I am unable to play the last game! It seems as though there are others who have experienced this and ea help said to post here ASAP. Please help.
Same here, I only ended up getting 9 games.
